Terms of Service

Last updated: March 2026 — the rules of the road for using Job Upward's job search platform, AI tools, and integrations.

1. Acceptance of Terms

By accessing or using Job Upward ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Job Upward is a job search platform that provides job board search, AI-powered resume tailoring, auto-apply functionality, and email/calendar integration for managing your job search process.

3. Account Registration

To use certain features, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

4. User Responsibilities

When using Job Upward, you agree to:

  • Use the Service only for lawful purposes related to job searching
  • Provide accurate information in your resume and job applications
  • Not misrepresent your qualifications or work history
  • Not use the Service to spam employers or submit fraudulent applications
  • Comply with the terms of service of any third-party job sites accessed through our auto-apply feature

5. Credits and Payments

Certain features require credits. Credits may be earned through sign-up bonuses, requests, or purchases. Credits are non-transferable and non-refundable unless required by law.

  • Resume tailoring consumes credits per job description
  • Auto-apply features may consume credits per application
  • Credit costs are displayed before any action is taken
  • We reserve the right to modify credit pricing with notice

6. Auto-Apply Feature

The auto-apply feature submits job applications on your behalf. By using this feature:

  • You authorize us to submit applications using your profile information
  • You confirm that all information in your application profile is accurate
  • You understand that job site credentials you provide are stored securely and used only for your applications
  • You acknowledge that application success depends on employer systems and is not guaranteed

7. Email and Calendar Integration

When you connect your email or calendar accounts:

  • We access only the data necessary to provide our services
  • Email content is processed to classify recruiter communications
  • Calendar data is used to manage interview scheduling
  • You may disconnect these integrations at any time

8. Intellectual Property

You retain ownership of your resume content and personal information. By using our Service:

  • You grant us a license to process your content to provide services
  • AI-tailored versions of your resume remain your property
  • Job Upward branding, design, and technology are our property

9. Prohibited Activities

You may not:

  • Attempt to reverse engineer or copy our technology
  • Use automated systems to access the Service (except as provided)
  • Interfere with the Service's operation or security
  • Create multiple accounts to abuse credits or features
  • Use the Service to harass employers or other users
  • Submit false or misleading information in applications

10. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee job placement, interview success, or that the Service will meet all your requirements. Job listings are sourced from third-party sites and may change or become unavailable.

11. Limitation of Liability

To the maximum extent permitted by law, Job Upward shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to lost job opportunities, missed interviews, or application errors.

12. Account Termination

We reserve the right to suspend or terminate accounts that violate these terms. You may also delete your account at any time. Upon termination:

  • Your access to the Service will be revoked
  • Unused credits will be forfeited
  • Your data will be handled according to our Privacy Policy

13. Changes to Terms

We may update these Terms of Service at any time. Continued use of the Service after changes constitutes acceptance of the new terms. We will notify users of significant changes via email or platform notification.

14. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

15. Contact

For questions about these Terms of Service, please contact us at legal@jobupward.com.